FAQ
Questions before you start
Is this only for staffing agencies?
HeraldHire is designed agency-first for India: high-volume screening, client reqs and recruiter approval workflows. In-house teams with similar volume can pilot too—we’ll tell you honestly if it’s a fit.
How do we start a pilot?
Use "Book a Demo" to share your agency profile. We align on roles, languages (English/Hindi) and volume, then agree outcome rates in the ₹100–150 / ₹50–80 ranges before go-live.
Will AI reject candidates without us seeing them?
No. AI completes screening calls and suggests who may fit. Recruiters approve every shortlist; HeraldHire does not auto-reject or auto-select candidates.
Which languages do you support?
English and Hindi for AI screening calls today, with multi-language expansion on the roadmap. Tell us what your reqs need on the discovery call.
How does scheduling work?
Candidates receive SMS or WhatsApp messages to pick interview slots. Confirmed bookings sync to Google Calendar or Microsoft Outlook, with reminders to reduce no-shows.
What does the MVP include?
AI screening calls, interview scheduling (SMS/WhatsApp + calendars) and analytics on screens, bookings and drop-off. Recruiter-approved shortlists are core to every workflow.
Are candidate recordings and data handled securely?
We use encrypted connections and access controls. Your agency controls who sees each req and candidate. Details are in our Privacy Policy.
Can we track pilot performance?
Yes. Analytics cover completed screens, booking rates, no-shows and funnel drop-off so you can judge the pilot on numbers, not hype.
Do you publish public seat prices?
No. The pilot is outcome-based—typically ₹100–150 per completed AI screening call and ₹50–80 per booked interview. Exact rates depend on volume and languages; we confirm on a discovery call.
Pricing questions
How do we start a pilot?
Use "Book a Demo" to share your agency profile. We align on roles, languages (English/Hindi) and volume, then agree outcome rates in the ₹100–150 / ₹50–80 ranges before go-live.
What counts as a completed AI screen?
A structured screening call that finishes with usable notes for your recruiters—typically covering the must-haves you set in the role brief. Incomplete or abandoned calls are not billed as completed screens.
What counts as a booked interview?
A candidate-confirmed interview slot that syncs to your calendar via the scheduling flow (SMS/WhatsApp + Google or Microsoft).
Why outcome-based pricing?
Agencies pay for work done—screens and bookings—not shelfware. Pilot ranges are shared upfront; final rates are in your pilot agreement after discovery.
Is there a long-term contract?
Pilots start with a scoped agreement and clear success metrics. Terms are discussed on your discovery call—we don’t lock you into fictional public “plans”.
Do you offer a volume screen pack?
Yes. Agency pilots often start with a 500-screen pack at a negotiated rate within the ₹100–150 per-screen range. We confirm pack pricing on your discovery call.
Do prices include GST?
Applicable taxes and invoicing details are confirmed for India billing during the pilot setup.
Can we mix English and Hindi reqs?
Yes. Set the language per role. Multi-language beyond English/Hindi is on the roadmap—ask us what’s coming for your niche.